Terms and Conditions


Please find our Terms and Conditions. These always apply when you use or place an order through our website and contain important information for you as a buyer. Read the Terms and Conditions carefully. We also suggest you save these terms or print, so you can still read back again at a later time.




1 Design Garments BV: established in Heeze and registered with the Chamber of Commerce under registration number 66,950,759 trading under the name Design Garments BV.

2 Website: consult the Design Garments BV, through www.designgarments.com and all its subdomains.

3 Customer: the natural person not acting in a professional or company who enters into an Agreement with Design Garments BV and / or has registered on the Website.

4 Agreement: any agreement or contract between Design Garments BV and Customer of any agreement to the Terms and Conditions are an integral part.

5 General Conditions: these General Terms and Conditions.



Applicability Conditions

1 All offers, agreements and deliveries of Design Garments BV the General Terms and Conditions, unless expressly agreed otherwise in writing.

2 If Customer in his order, confirmation or communication contains recording acceptance terms or conditions that deviate from or not included in the General Conditions, these are only binding for Design Garments BV if and insofar as they are expressly accepted in writing by Design Garments BV .

3 In the event that specific product or service conditions apply in addition to these Terms and Conditions, those conditions are also applicable, but Customer can in case of conflicting terms always rely on the applicable provision that is most favorable to him.



Prices and information

1 All on the Website and in other Garments Design BV-derived materials prices are inclusive of VAT and other levies imposed by the government.

2 If shipping costs are included, this will clearly be given time for the conclusion of the Agreement. In addition, these costs in the order process will be displayed separately. 3 The content of the website has been compiled with the utmost care. Garments Design BV can not guarantee that all information on the Website at any time is accurate and complete. All prices and other information on the Website and in other Garments Design BV-derived materials are also subject to manifest programming and typing errors.

4 Design Garments BV can not be held responsible for (color) deviations due to monitor quality.



establishment Agreement

1 The Agreement is concluded at the time of acceptance of Customer's offer Garments Design BV and fulfilled the conditions laid down by Design Garments BV.

2 If customer accepts the offer electronically, Design Garments BV immediately acknowledge electronic receipt of acceptance of the offer. Until receipt of this acceptance has not been confirmed, Customer may terminate the Agreement.

3 If it emerges that have been provided to the acceptance or otherwise entering into the Agreement by Customer inaccurate data, Garments Design BV has the right only to meet its obligations after the correct data is received.

4 Design Garments BV may notify within the law or Customer can meet its payment obligations, but also of all the facts and factors that are important to a sound conclusion of the Agreement. If Garments Design BV under this investigation was justified in order not to enter into the agreement, he is entitled to refuse an order or request or to implement special conditions such as advance.

5 Design Garments BV has the right orders from customers who act to deny the exercise of their profession or business.




1 To make the best use of the Website, Customer can register via the registration / account logon option on the Website.

2 During the registration process, Customer chooses a username and password with which he can log in after registering on the Website. Customer is responsible for selecting a sufficiently reliable password.

3 Customer must keep his credentials, username and password strictly confidential. Garments Design BV is not liable for abuse of login data and should always assume that a customer who registers on the website is actually the Customer. All of which is done through the account of the Customer, under the responsibility and risk of Customer.

4 If the Customer knows or suspects that his credentials have come into unauthorized hands, he shall as soon as possible to change their password and / or Design Garments BV thereof to notify so Garments Design BV can take appropriate action.



implementing Agreement

1 Once the order is received by Design BV Garments, Garments Design BV will send the products in compliance with paragraph 3 of this Article applies as soon as possible.

2 Design Garments BV is entitled to engage third parties to perform the obligations under the Agreement.

3 The Website clearly defined time for the conclusion of the Agreement on how delivery will take place and in what time will be delivered the goods. If no delivery date has been agreed or specified products will in any case be provided within 30 days.

4 If Garments Design BV can not deliver within the agreed period, the goods shall notify Customer thereof. Customer may then agree on a new delivery date if he gets the opportunity to terminate the Agreement without charge.

5 Design Garments Ltd encourages Customer to inspect the delivered goods and thereby proved to report defects promptly, preferably in writing. See further the article about guarantees and conformity.

6 Once the deliverables have been delivered to the specified delivery address, the risk, as regards these products to Customer. If explicitly agreed otherwise, the risk is already transferred to Customer. If customer decides to collect the goods, the risk passes when the goods transfer.

7 Design Garments BV is entitled to deliver a similar product of similar quality as the product ordered when the ordered is no longer available. Customer is entitled to terminate the Agreement without charge and return the product free of charge.



Right of withdrawal

1 Customer has the right to terminate the remote Agreement concluded with Design Garments BV within 14 calendar days of receipt of the product, without giving reasons, free of charge. The period starts on the day after the customer, or a pre-designated by third party other than the carrier has received the product, or:

as Client in the same order ordered several products: the day on which Customer or a third party designated by, has received the final product.

if the supply of a product consisting of multiple lots or pieces, the day on which Customer or a third party designated by the final shipment or the last item has been received;

in contracts for regular delivery of goods during a certain period: the date of Customer, or a third party designated by, has received the first product.

2 Only the direct cost of the return shipment will be borne by the Client. Client therefore needs to bear the return costs. If these costs exceed the normal postage, Design Garments BV gives an estimate of these costs.

By any customer-paid fees for payment and shipping of the product to Customer will be refunded upon return of the entire order to the Customer.

3 Within the Customer will carefully handle withdrawal period referred to in paragraph 1 with the product and the packaging. Customer will just open the package and use the product only to the extent that this is necessary in order to ascertain the nature, characteristics, and performance of products. The starting point here is that these inspections should not go beyond that customer would in a physical store.

4 Customer shall only be liable for diminished value of the product which is the result of a way of dealing with the product beyond permitted in the preceding paragraph.

5 Customer may terminate the Agreement in accordance with the deadline set out in paragraph 1 of this Article by sending the model withdrawal form (digital) to design Garments Ltd, or any other unequivocal manner Design Garments BV to convey that he renounces the purchase . Garments Design BV confirms in the case of a digital report the receipt of that notification. After dissolution customer 14 days to return the product. It is also possible to send the product back immediately within the cooling-off period specified in paragraph 1 of this Article, provided it is attached to the model withdrawal form or any other unequivocal statement on withdrawal.


6 Already by Customer (advance) payments will as soon as possible but no later than 14 days will be refunded to the Customer in the same way as the customer has paid the order after termination of the Agreement. If Customer has opted for a more expensive method of delivery than the cheapest standard delivery, Design Garments BV need not pay back the additional costs of the more expensive method

Unless Garments Design BV offers to take the product off itself, Design Garments BV may wait to return to Design Garments BV has received the product or Customer demonstrates that he has returned the product, whichever is the earlier.

7 The Website is clearly time for the conclusion of the Convention information on whether or not the right of withdrawal and any desired procedure listed apply.




Customer must first payments to Design Garments BV claimed to meet the ordering process and possibly on the website specified payment methods. Design Garments Ltd is free to choose to offer payment methods and may also from time to time. In case of payment after delivery Customer has a payment period of 14 days starting on the day of delivery.


Warranty and conformity

1 Design Garments BV guarantees that the products comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and / or usability and the existing legislation on the date of the conclusion of the Agreement and / or government regulations. If specifically agreed, Design Garments BV also warrants that the product is suitable for other than normal use.

2 A guarantee provided by Design Garments BV, manufacturer or importer does not affect the legal rights and claims that although the Client under the Agreement and may invoke.

3 If the delivered product does not comply with the Agreement, Customer must within a reasonable time after he has discovered Garments Design BV thereof to notify the defect.

4 If Garments Design BV, the complaint founded, restored the relevant products after consultation with Customer, replaced or refunded. The maximum compensation is equal to the price paid by the customer about the product. This product is an appeal to any damages not in the way.




1 If customer has a complaint about a product (in accordance with Article concerning warranty and conformity) and / or other aspects of the services of Design Garments BV, he can at Design Garments BV by telephone, e-mail or post a complaint . See contact information at the bottom of the Terms and Conditions.

2 Design Garments BV provides customer as soon as possible but in any event within 20 days of receiving the complaint, a response to his complaint. If it is not possible to give a substantive or final response, Design Garments BV shall within 20 days after receipt of the complaint, acknowledge receipt and give an indication of the period within which it expects to give a substantive or final response Customer's complaint.
3 Customer can also submit a complaint through to reach European settlement platform through https://webgate.ec.europa.eu/odr/



Personal data

1 Design Garments BV processes the personal data of Customer in accordance with the privacy policy published on the Website.



Final provisions

1 The Agreement is governed by Dutch law.

2 Unless otherwise prescribed by mandatory law, any disputes that may arise from the Agreement will be submitted to the competent Dutch court in the district where Garments Design BV is located.

3 If any provision of these Terms is found to be invalid, this will not affect the validity of the entire Terms and Conditions. The parties will in such case to replace (a) new provision (s) to establish, which as far as legally possible to the intent of the original provision is shaped.

4 "in writing" is also defined as communication by email and fax in this agreement, provided that the identity of the sender and the integrity of the mail is sufficiently established.



Contact details

If you have questions after reading these terms and conditions, complaints or comments, please do not hesitate in writing or contact us by e-mail.


Garments Design BV

tel 0408431484


Chamber of Commerce 66950759

BTW NL 856766124B01